Ontdek uw verblijf in Phu Quoc Island

"As soon as I made the booking I was in touch with the hotel through email - and they were very helpful about their services. They even arranged a welcoming fruit platter and fresh juice, as well as a bathrobe.👘 Once I arrived I was told that the image of the room I booked was wrong on the Trip app and that I would not be getting a panoramic view (also no 🛁!?). I contacted trip and they offered to compensate me with coins, but I didn’t spend the holiday as anticipated. I did get my sunset view and this made it all worth while.🌅 The housekeeping was not very thorough often leaving the room and balcony very dusty. The shower was the worst experience as the shower head was cheap old and the wall holder was broken, and the sewer seemed to be semi-clogged. There was no shelf to place the shower gel and shampoo, and they kept on falling into the soapy water. 🙄 Also there was confusion about the blue beach towels - nobody told me that they are supposed to be returned to the room and replaced the following day by house keeping… they almost accused me of stealing one that I left on the beach… 🥵 The beach and pool are slightly small for full capacity (Christmas/New Year) but the palm trees and sun-beds, shower and beach bar were decent and balanced it out.🌴 The gym was well equipped, but not very clean, and the AC was not very strong. 🏋🏼♀️ The location is great, close to KingKong Mart for shopping, and many coffee shops, restaurants, and bars. However, the loud EDM music from the neighboring OCSEN bar was a bit too much. Earplugs helped. 🎤🎹 Breakfast was surprisingly the best feature of my stay, with enough options for vegetarians, and overall stag was kind and helpful. Lunch at the pool bar was either a 🥗or 🍕 I don’t think I would return as I prefer higher quality service and this resort is just run down and not maintained enough for my standards, but I’m sure many other guests were very satisfied. 🛠️💸"

"beautiful people, very friendly and helpfull"

"I really liked this place. For lovers of silence, tranquility and unity with nature, this is a great option. Daily cleaning, water, tea, coffee, gels, shampoos, toothbrushes and other little things. I would especially like to mention the staff, wonderful, kind and responsive people. Two clean and spacious swimming pools. Nice territory. Everything you need is nearby (cafes, restaurants, supermarkets, fruits). A 5-minute walk to the main road along which 17 and 19 free buses go to the center or to the Grand. I want to stay here again and definitely come back, after an active holiday to recover in silence is ideal."

"First of all, the hotel is located by the coast, a bit remote. Although it is convenient to take a taxi, it takes 20-30 minutes to go to the central town (near the night market), and there is nothing to visit in the night market, so tourists who choose here usually plan to stay in the hotel to rest and do activities instead of going out frequently. The overall decoration of the hotel is primitive and wild, which I love. There will be some dust on the way to the reef house, so everyone can wear slippers all the way, no need to wear nice shoes. The reception is next to the on the Rock restaurant. There are welcome drinks at checkin, which is also very nice to rest while looking at the coastline. We arrived at one o'clock on the day of arrival, but we didn't expect that the room was ready, so we checked in early, which is a plus for service! If you are traveling with more than two people or less than four people, or a family, I strongly recommend staying in the reef house because the space is super large, both rooms have private bathrooms, and the lounge area can hold large parties. It's super worthwhile. Living in this kind of holiday home that maintains the original ecology, you must be mentally prepared to coexist with various insects. Although there is no air conditioning in the room, it is quite cool to install a mini air cooler above the mosquito net. The hotel provides free shuttle to and from the town, live music and outdoor movies in the evening, and free yoga classes in the morning. Overall, the activities are enough for 1-2 days."

"The location is excellent and very convenient. It is suitable for those who like to visit the night market. You don't have to worry about the noise because it is right in the night market. It won't be noisy at night, and the smell in the elevator is bad."

"very hospitable and wonderful hotel. I liked everything, from the size of the room which after Ho Chi Minh is really big, to the beach, which is a wild beach and the island’s people go there to swim, but the fact of the matter is that the beaches adjacent to the hotels are full of employees who watch your every step and here there are few people only, a good local bar and excellent Saigon coffee , the water in the sea has always been warm. from hotel till beach is 7-10 min by slow step. The hotel pool was clean and after sunset everyone always went out to swim and dive. The room was cleaned every day, clean towels, new bottles of water. We wanted to make a fish barbecue but we had no experience for making fare & a hotel employee helped us. he went and bought fuel and helped light the coals. Without him it definitely wouldn’t have happened.....we are very glad that we chose Aurora House to stay."

"The room is spacious but kind of dated. Bed is comfy. The shower water pressure is good. There are US/Uk power points at both bedsides. However, there is no master switch to turn off the lights. The most weird design is the aircon. You can’t set above 19 or else it will auto turn off. Sometimes u just turn off by itself. Maybe this is the reason why there is a ceiling fan in the room. The breakfast is located in another building connected to the main building. The restaurant layout is beautiful and their varieties are much more than La Festa. The only issue is there many flies and few mosquitoes and even 2 birds inside the restaurant. Managed to kill one 1 fly and 1 mosquito. For the free shuttle bus service to the airport, the bus driver forgotten to call us at the lobby and the bus simply left with our luggage. Thankfully, they quickly arrange a car to send us to the airport and we managed to collect our luggage. Location is very near Vinwonder and there are shuttle bus services provided. Nevertheless, the pool is pretty nice."

"Excellent hotel — perfect for families. The hotel is beautiful and modern, with a great pool, excellent breakfast, and good service overall. One nice surprise was the pickleball courts, which weren’t mentioned in the description — a fun bonus! There were many families with children during my stay, so it definitely feels more like a family-friendly hotel than a couples’ getaway. Still, the overall experience was fantastic."

"Best hotel stayed in Phu Quoc! Room was super spacious with great view! There are a few restaurants around the resort - Sea Shack, Lava (Steak), Main Breakfast Room etc. The main dining area was very busy upon my visit for breakfast at 0800hrs and was directed to Sea Shack, love the view and chill vibe in this restaurant instead so it wasn’t an issue for me. Service was excellence, the team had your contact number for constant communication, and instant reply if you needed any help at all. The resort is not accessible to any shops nearby and all dining will be within the resort only. Love the exclusive private beach area!"

"pros wide pool (complimentary) shuttle bus to the city center, airport pickup and drop (complimentary) many entertained programs (complimentary) bike and kayak, sup board rental english cons There was a wedding ceremony on the Tuesday night at the hotel beach, I had to hear super loud music till 9:30pm. Their famous mango bingsu turned out it is not a must try. Shaved milk ice was too sweet and sticky (I guess it is made out of condensed milk which I don’t like personally) fresh mango in the market is the best in Phu quoc. You can buy more than 5kg mangos for 1 bingu price. breakfast quality is slightly better than local hotel but it doesn’t meet international hotel standard. bread section was okay but they need to work on the menu for vegetarian, especially at the main meal like rice noodle. This time I stayed 3 different hotels, generally I prefer more eco friendly resort like ocean bay. If I stay at the global franchise brand hotel, the Regent will be my choice."